Shipping policy

Shipping Policy

Domestic Shipping (UK)

At Zim Trippy, we aim to deliver your orders promptly and efficiently. Here’s everything you need to know about our shipping policy for UK orders:

Processing Time:

  • All orders are processed within 2-3 business days.
  • Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates:

  • Standard Shipping: from £4.99 (2-5 business days)
  • Express Shipping: from £8.99 (1-2 business days)
  • *Shipping Rates will vary depending on the product 

Delivery delays can occasionally occur due to unforeseen circumstances.

Order Confirmation and Tracking:

  • Once your order is shipped, you will receive a confirmation email with your tracking number.
  • The tracking number will be active within 24 hours.

International Shipping

We are pleased to offer international shipping for our customers outside the UK. Here’s what you need to know:

Processing Time:

  • All international orders are processed within 2-3 business days.
  • Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates:

  • Standard International Shipping: £15.99 (7-21 business days)

Delivery times may vary depending on the destination and customs processing.

Customs, Duties, and Taxes:

  • Zim Trippy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Confirmation and Tracking:

  • Once your order is shipped, you will receive a confirmation email with your tracking number.
  • The tracking number will be active within 24 hours.

General Information

Shipment Confirmation and Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages:

  • Zim Trippy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about our Shipping Policy, please contact us at notreallyharvey@gmail.com.